Shipping Policy

How much are the shipping fees?

3D Tech Labs only ships to the United States. Orders with totals over $149.99 ship free to the 48 contiguous states. Orders under or equal to $149.99 ship for a flat fee of $5 to the 48 contiguous states. If you'd like an order shipped within the United States but not within the 48 contiguous states, please contact us to coordinate shipping options. Orders totaling $10,000 shipping to Alaska or Hawaii ship free.

How long will it take to receive my order if the shipping address is in the 48 contiguous states?

Sindoh products deliver within 5 business days of placing the order. Flashforge products deliver within 7 business days of placing the order. 3D Tech Labs will provide you with a tracking number within 12 hours of your order being shipped (i.e. leaving the warehouse) via the email address you provided when you placed your order.

I need to receive my order quickly. Do you offer Expedited Shipping options?

We are happy to accommodate expedited shipping for your order. Please contact us directly so we can provide you with expedited shipping options, as the expedited shipping options vary depending on various factors such as shipping destination, product(s) ordered, etc.

Title and Risk of Loss

Title to all Products supplied hereunder shall pass to Customer when delivered to the carrier and thereafter, except as otherwise specifically provided herein, all risk of loss and/or damage to any Products ordered hereunder shall be borne by Customer.

Inspection by Customer | Claims for Damage in Transit

Customer agrees to carefully examine all deliveries of Products made hereunder and, within five (5) days of receipt, notify 3D Tech Labs of any alleged error, shortage, defect or non-conformity of any such Products. Any failure by Customer to examine and report shall constitute a waiver of any claim or right of Customer against 3D Tech Labs arising hereunder or by law with respect to any such error, shortage, defect or non-conformity reasonably discoverable by such examination. Any and all claims by Customer for damage or loss in transit shall be made by Customer against the carrier.